IOS shares best practices at AIIM Forum

COLUMBIA CITY, IN, NOVEMBER 17, 2008: Imaging Office Systems, Inc. (IOS) presented at the 2008 AIIM Service Bureau Executive Forum in Austin, Texas. The Forum is designed to bring together companies that offer outsource conversion services like paper, microfilm, microfiche, and book scanning, document indexing, hosted retrieval systems, etc. The presentations given are focused on helping the attendee companies do what they do even better through technical innovation, process improvement, and quality control enhancements.

At this year’s forum, Angela Childs, Director of Professional Services for Imaging Office Systems, was asked to create a presentation on the topic Getting it Right the First Time: Best Practices for pricing the job, keeping it on track, and delivering results. The presentation centered on best practices for training, scheduling, inserting quality into processes. The presentation borrowed heavily from LEAN manufacturing techniques and the practices of companies like Toyota and Dell.

The presentation was so well received that IOS has been asked to return again in 2009 and deliver the same presentation.

About the presenter

Angela is a certified project manager who has specialized in content management and process improvement since 1993. During her 9 years at IOS, she has overseen the installation of over 100 imaging systems including multi-location systems as well as complex workflows, and has managed over 100 custom development projects. With her experience in million plus document conversions, as well as large system conversions, Angela consults to both internal and external clients on database design, the creation of standard operating procedures, taxonomy, workflow and all aspects of quality control.

About IOS

Deriving 100% of its revenue from content management, IOS has installed over 450 imaging systems in the Midwest. In addition to document management solutions from its partners Documentum, EMC, Oracle, Canon, FileBound, and Bowe Bell + Howell, IOS has an in-house Professional Services Group that performs system integrations and conversion, workflow and custom programming. With its multiple facilities IOS is also one of the largest document conversion service bureaus in the United States converting more than 6 million pages a month.

IOS shares best practices at AIIM Forum

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