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We’re Listening Why do you do things the way you do? I bet there are a lot of reasons. Could be that once upon a time a bad thing happened and the process was designed to prevent it from happening again. Maybe it was designed to accommodate other systems or processes. Maybe that’s just how it’s always been done. Is it the best way? Is it a modern way? Does it facilitate sharing of information? Does it provide real-time access? Is it easy to look at metrics and respond to issues, take advantage of opportunities, or adapt to changing conditions?
I’ve said before that technology years are like dog years and, baby, we’ve come a long way. It’s easier and easier to provide real-time access to information, to put what people need to make good decisions right in front of them, to automate, and to accelerate. If you’re not taking advantage, why not?