Meet Our Team

President

Brian Kopack

• Started: 2006, Columbia City, IN
• Name: Brian Kopack
• Title: President
• Imaging Office Systems location: Columbia City HQ
• Explain your job in two sentences: I help create opportunities for Imaging Office Systems to leverage the talents of its employees to improve the way businesses operate. I help provide an environment of continuous improvement for Imaging Office Systems’ employees to develop their talents.
• College (Year graduated): Butler University (1993)
• Certifications: CPA
• Most intriguing Imaging Office Systems moment/client/system:  Helping to establish the Imaging Office Systems, Inc. Employee Stock Option Plan.
• Hobbies: Running
• Family (partner/children/animals): Wife Amy. Kids: Caroline (19), Catherine (16), Hank (13), Mary Claire (11) Two dogs (Champ and Bo)
• Favorite Food: Pizza (Lou Malnati’s, Chicago)
• Favorite Vacation Spot: Lake Michigan
• What would you do with $1 million: Charter a South Pacific cruise with REM as the band in residence.

Controller, Vice President of Finance

Denise Holbrook

• Started: 2019, Columbia City, IN
• Title: Controller/VP of Finance
• Imaging Office Systems Location: Columbia City, IN
• Explain your job in two sentences: Oversee financial matters as they relate to the company. Create and direct financing strategies, forecasting, and budget management.
• College (Year graduated): Manchester University; Indiana-Purdue Fort Wayne
• Most intriguing Imaging Office Systems moment/client/system: The chance to work with great people
• Hobbies: Watching my children in their extracurricular activities; National Archery in the Schools Instructor
• Family (partner/children/animals):  Dan (Husband); Bodey (Son); Hailey (Daughter)
• Favorite Food: Junk food
• Favorite Vacation Spot: Anywhere I haven’t been
• What would you do with $1 million: Not sure

Director of Cloud Services and Information Technology

John Schrader

• Started: 1988, Columbia City, IN
• Title: Director of Cloud Services and Information Technology
• Imaging Office Systems location: Columbia City HQ
• Explain your job in two sentences: Creating and maintaining high-availability and high-performance infrastructure for Imaging Office Systems. Creating new and innovative solutions for our customers.
• College (Year graduated): ITT 1988 EET
• Certifications: CISSP,MCDBA, CDIA
• Most intriguing Imaging Office Systems moment/client/system: Launching the Cloud Services division.
• Hobbies: Archery, CNC woodworking, Jiu-Jitsu, building and making
• Family (partner/children/animals): Single, three successful adult offspring
• Favorite Food: Oley’s Pizza
• Favorite Vacation Spot: Miami and the Florida Keys
• What would you do with $1 million: Yes

National Sales Manager

Barry Carr

• Started: 2005, Wichita, KS
• Title: National Sales Manager
• Imaging Office Systems location: Wichita KS Office
• Explain your job in two sentences: I manage our internal and external sales efforts by fostering vendor relations, managing our CRM capabilities, and plotting a strategic journey forward for Imaging Office Systems’ methods, mechanisms, and message.
• College (Year graduated): McPherson College 1992
• Certifications: MCSS, CCSE, CDIA +, B.S. in Computer Science
• Most intriguing Imaging Office Systems moment/client/system: I am always amazed on how the customer solution is different for every project. Even when we are implementing similar products for a similar end, the solution is always different, even if a little bit. There is never boredom.
• Hobbies: Golf, Basketball, watching my son play football and basketball, volunteering.
• Family (partner/children/animals): Wife Shannon, daughter Madisen, son Soren.
• Favorite Food: Anything Italian, good burger, and a killer Pizza
• Favorite Vacation Spot: Colorado
• What would you do with $1 million: Invest it in our roaring stock market currently.

Director of Professional Services

Aaron Sarber

• Started: 1997, Indianapolis, IN
• Title: Director of Professional Services
• Imaging Office Systems location: Indianapolis, IN
• Explain your job in two sentences: I oversee the highly skilled engineering, development and PM teams responsible for all aspects our content services projects. It’s our team that brings ‘It’s the Idea That Matters’ to life.
• Certifications: CDIA – Certified Document Imaging Architect, APSD – Accredited Payable Specialist, with Distinction
• Most intriguing Imaging Office Systems moment/client/system: Helped a large financial institution (non-Imaging Office customer) fix their ECM platform they were told would need to be rebuilt from scratch. Afterwards, they became our customer.
• Hobbies: Fireworks and Christmas lights
• Family (partner/children/animals): Wife Yvonne, Daughters Brooke & Kennedy
• Favorite Food: Ruth’s Chris bone-In ribeye
• Favorite Vacation Spot: Alaska
• What would you do with $1 million: Donate a portion to church, a portion to the Wounded Warrior Project and plan an extended family trip to NYC for Thanksgiving.

Director of Customer Support

Jim Reed

• Started: 1999, Indianapolis, IN
• Name: Jim Reed
• Title: Director of Customer Service
• Imaging Office Systems location: Indianapolis, IN
• Explain your job in two sentences: I work with the customer service department to provide assistance where support is needed. I also interact with our vendors to ensure we receive needed support.
• College (Year graduated): ITT Technical Institute (1975)
• Certifications: CDIA+
• Most intriguing Imaging Office Systems moment/client/system: There are many, but flying to Fort Lauderdale to pick up boxes, then driving to Atlanta to pick up more boxes, then driving them to the records center was an interesting and long journey.
• Hobbies: Reading and home repairs
• Family (partner/children/animals): Wife Debra, daughter Nicole and son Clint
• Favorite Food: Pasta
• Favorite Vacation Spot: Great Smoky Mountains National Park
• What would you do with $1 million: Pay off debt, buy a new house, take care of our children

Director of Conversion Services

Emily Donley

• Started: 2009, Indianapolis, IN
• Name: Emily Donley
• Title: Director of Conversion Services
• Imaging Office Systems Location: Indianapolis, IN
• Explain your job in two sentences: I lead and support a great group of operations managers, who keep projects humming in our production facilities. We work with our customers to provide data that they use to meet their goals for customer service, compliance, audits, etc.
• College: University of Notre Dame (BBA), Butler University (MBA)
• Certifications: PMP (Project Management Professional)
• Most intriguing Imaging Office Systems moment/client/system: I started out as an Imaging Office customer, then ended up joining the organization. I was impressed by the product my previous organization purchased from Imaging Office and the smooth implementation managed by the great team.
• Hobbies: Dogs, Airstream travel, reading, crafting
• Family (partner/children/animals): Husband Brian, sons David and Frank, dogs Lily, Maeve & Gertie
• Favorite Food: Anything I don’t have to cook
• Favorite Vacation Spot: Ireland
• What would you do with $1 million: I’d become a full-time volunteer with a dog rescue and/or political campaign

Digital Transformation Specialist

Tim Byrne

• Started: 1983, Schaumburg, IL
• Title: Digital Transformation Specialist
• Imaging Office Systems location: Schaumburg IL
• Explain your job in two sentences: I help clients with their information management needs. I evaluate their current manual, paper-based processes and use digital transformation and workflows to automate the process
• College (Year graduated): Elgin Community College 1981, Northern Illinois University 1983
• Certifications: CDIA+, ECMp
• Most intriguing Imaging Office Systems moment/client/system: Working with local credit union client adding AP workflow to their process including when they switched core systems.
• Hobbies: Working out, playing basketball, referee soccer games
• Family (partner/children/animals): Wife Sheila, 3 Sons, 3 Grandchildren
• Favorite Food: Nacho’s
• Favorite Vacation Spot: Wherever children and grandchildren vacation
• What would you do with $1 million: purchase homes closer to children for retirement years

Sr. Certified Document Imaging Architect

Yaves Graham

• Started: 1995, Schaumburg, IL
• Title: Sr. Certified Document Imaging Architect+
• Imaging Office Systems location: Chicago Region
• Explain your job in two sentences: I help companies by consulting, designing and supporting processes that keep them compliant from a records management standpoint.
• College (Year graduated):  Indiana University
• Certifications: C.D.I.A+, MS Office
• Most intriguing Imaging Office Systems moment/client/system: Assisted with the purchase and installation of one of the largest International AP workflow systems.
• Hobbies: Community service and playing recreational sports
• Family (partner/children/animals): Married to the most wonderful wife of 19 years
• Favorite Food: Italian and Soul Food
• Favorite Vacation Spot: Bora Bora
• What would you do with $1 million: Take all my family and close friends on the best vacation ever.

Enterprise Content Management Sales

Derek Thomas

• Started: 1999, Indianapolis, IN
• Imaging Office Systems Location: Indianapolis
• Explain your job in two sentences: I help clients solve their document management initiatives
• College (Year graduated): Tri-State (Trine) University.  So long ago I do not recall when I graduated
• Certifications: CDIA +
• Most intriguing Imaging Office Systems moment/client/system: Helping the Indiana State Supreme Courts roll out the state-wide case management system (in the process) and totaling a company car.
• Hobbies: cooking, collecting wine, working out, anything INDYCAR!
• Family (partner/children/animals): Wife Erin, Son Alex (Freshman at UCSB)
• Favorite Food: Wow how do answer this question
• Favorite Vacation Spot: Maui Hawaii (also where we were married)
  
• What would you do with $1 million: Pay off the house. Buy a fun car (TBD) invest the rest.

Enterprise Content Management Sales

Tom Giffin

• Started: 2016, Indianapolis, IN
• Imaging Office Systems Location: Indianapolis Indiana
• Explain your job in two sentences: I empower clients to transform their business digitally while improving the management of business content and processes leveraging Artificial Intelligence, Robotic Process Automation, and content services.
• College (Year graduated): Ball State University, 1987
• Certifications: ECMP, MSS, VCP, CDIA, CCSP, DSC, DAC
• Most intriguing Imaging Office Systems moment/client/system: I am amazed at all of the creative ways clients have leveraged the systems and processes, we’ve developed in partnership, to make their businesses better.
• Hobbies: Watch collecting, Fitness, I am an audiophile that really enjoys great music
• Family (partner/children/animals): Wife Dawn, I have 3 children (Colleen, Thomas & Emily), two dogs, two cats, a bird and much more.
• Favorite Food: Steak, especially a great filet or a New York strip
• Favorite Vacation Spot: Outer Banks, North Carolina.
• What would you do with $1 million: I would like to go to every OU vs Texas game.

Special Projects Manager

Rochelle Williams

• Started: 2000, On location at client office
• Name: Rochelle Williams
• Title: Special Projects Manager
• Imaging Office Systems location: Eli Lilly location-based office
• College (Year graduated): Marian University

Logistics & Operation Manager, Columbia City

Lisa Johnson

• Started: 2009, Columbia City, IN
• Title: Logistics & Operation Manager
• Imaging Office Systems location:  Columbia City
• Explain your job in two sentences:  I am involved with the planning, coordination, scheduling, and control of our production processes. My team ensures our high standard of quality by adhering to our processes.
• College (Year graduated):  Purdue University – B.S Information Systems
• Most intriguing Imaging Office Systems moment/client/system:
• Hobbies:  Hiking, geocaching, bicycling, and Tai Chi
• Favorite Food:  Ice cream!
• Favorite Vacation Spot:  Anything outdoors, preferably in the woods.
• What would you do with $1 million:  Pay off family debt, donate, invest, and take vacations

Fulfillment Manager

Paul Dominguez

Operations Manager, Indianapolis

Vikki Hoggard

• Started: 2011, Indianapolis, IN

Fullfilment Coordinator

Nick Hagan

Production Associate

Wagih Gamil

Production Associate

JoAnn F

Production Team Lead

Laura Conrad

Production Associate

Jennifer Bryant

Production Associate

Isabel Cruz

Production Associate

Amanda Vongphacha

Production Team Lead

Toni Reuille

Production Associate

Erin Conner

Production Associate

Kim Gorbey

Production Associate

Tammy Egolf

Production Associate

Mallory Quickery

Driver/Warehouse Coordinator

Damien Dugan

• Started: Columbia City, IN

Anderson Storage Manager

Amy Blair

Driver/Warehouse Coordinator

Aaron Wilhoit

Lead Enterprise Content Management Developer

Bill Wolfe

• Started: 1999, Indianapolis, IN

Sr. Enterprise Content Management Developer

Gene Christian

Enterprise Content Management Consultant

Jennifer Rudzena

• Started: 2011, Rolling Meadows, IL
• Imaging Office Systems location: Schaumburg, IL
• Explain your job in two sentences: I support the Imaging Office Systems staff for various duties, such CRM support to the Sales staff, order entry, marketing, project management.  I find new ways to keep our CRM continue to be as efficient as possible by looking for and adding new process improvements.
• College (Year graduated): Harper College (2004)
• Certifications: ECMp (ECM Practitioner)
• Most intriguing Imaging Office Systems moment/client/system: In my previous work life I worked for a large Credit Union and I was a client of Imaging Office Systems for 7 years before I came to work for them.
• Hobbies: Horses, Cars, Crochet, Reading
• Family (partner/children/animals): Husband (Bobby), Son (Axel), 3 Dogs (Wrigley, Floki, Rollo),  3 Cats (Henry, Bodie, Kaner), Horse (Gucci)
• Favorite Food: Mac and Cheese, Donuts
• Favorite Vacation Spot: Disney World, Myrtle Beach, SC
• What would you do with $1 million: Open an animal shelter, take care of family, buy an exotic car (or 2)!

Professional Services Group

Katie Nakanishi

• Started: 2017, Indianapolis, IN
• Name: Katie Nakanishi
• Title: Professional Services
• Imaging Office Systems Location: Indianapolis, IN
• Explain your job in two sentences: I work with customers before, during, and after their content management implementations – helping to put in place software and business process solutions that make their lives easier and more paperless.
• College (Year graduated): University of New Hampshire (2008); Indiana University Indianapolis (2010)
• Most intriguing Imaging Office Systems moment/client/system: I’m having trouble coming up with this one…
• Hobbies: Reading, Eating good food, visiting breweries, and drinking good beer
• Family (partner/children/animals): Partner, Richard.  One dog and three cats
• Favorite Food: I have to pick just one? If I HAD to choose, I would probably say my mom’s Chicken and Dumplings with Mashed Potatoes
• Favorite Vacation Spot: Maine
• What would you do with $1 million: Buy a house, invest, and take some trips

Software Engineer

Jeff White

• Started: 2006, Indianapolis, IN
• Title: Software Engineer
• Imaging Office Systems Location: Indianapolis, IN
• Explain your job in two sentences: Install, configure software, and design workflows in Psigen, Filebound, Onbase, etc.
• Certifications: Onbase installer and workflow certification. Filebound installer and workflow certification.
• Most intriguing Imaging Office Systems moment/client/system: I really enjoy the new puzzle that each system/client represents.
• Hobbies: Woodworking, pen turning, and living the Jeep life.
• Family (partner/children/animals): Wife Tami. Kids Samantha, Jacob, Channing, and Megan. Dog Maggie.
• Favorite Food: A really well-seasoned Cheeseburger cooked on the grill
• Favorite Vacation Spot: Hilton Head and Arizona.
• What would you do with $1 million: Travel the country spending a week or so in each state.

Solutions Engineer

Scott Neal

• Started: 1984, Indianapolis, IN
• Title: Solutions Engineer
• Imaging Office Systems Location: Indianapolis, IN
• Explain your job in two sentences: Helping our customers by providing support for their document management needs.
• College (Year graduated): Associates Degree in Electronics, ITT Technical Institute (1984)
• Certifications: CDIA, OCSE, FBIS
• Most intriguing Imaging Office Systems moment/client/system: My first interview 35 years ago. I didn’t think it would be my forever job!
• Hobbies: Golf, Giving back to the community.
• Family (partner/children/animals): Wife – Terri, one daughter, two sons, five grandkids, and one Goldendoodle – Princess Gracie.
• Favorite Food:  Pizza
• Favorite Vacation Spot:  Gulf Shores, AL
• What would you do with $1 million: Help as many people as I could, travel, and pay off debt

Solutions Engineer

Kevin Watters

• Started: 1984, Indianapolis, IN

Systems Engineer

Russ Mellnick

• Started: 1987, Rolling Meadows, IL
• Title: Systems Engineer
• Imaging Office Systems Location: Chicago, IL. (Schaumburg)
• Explain your job in two sentences: I assist customers with the implementation of their document imaging systems, from pre-sales to completion.
• Certifications: CDIE, OCI (Onbase Certified Installer), Psigen Capture certified installer, Application Xtender certified installer
• Hobbies: Korean Martial Arts 6^th degree black belt Tang Soo Do, 2nd-degree black belt Tae Kwon Do
• Family (partner/children/animals): My wife Julie, daughter Rebecca, her husband Jimmy, and son Mark and his fiancé Faith. My grandchild. Sammie, our yellow lab\blue healer mix and our granddog Quinn.
• Favorite Food:  Southern home cooking
• Favorite Vacation Spot:  Lake in Northern Wisconsin, Ireland
• What would you do with $1 million: I have always wanted to surprise someone with a very large tip. With one million I could make this bucket list item a reality.

Hardware Service Representative

Tony Bacigalupo

• Started: 1990, Indianapolis, IN

Solutions Engineer

Darnell Taylor

Solutions Engineer

Vincent Billam

• Started: 2008, Kansas City, KS

Systems Administrator

Dave Hill

Cloud Product Specialist

Heather Crow

Purchasing

John Oberley

• Started: 1986, Columbia City, IN

Administrative Assistant

Connie Barth

• Started: 1995, Indianapolis, IN
• Imaging Office Systems Location: Indianapolis, IN
• Explain your job in two sentences: I provide customer service for contract renewals, invoices, cancellations, and modifications. I also manage the dispatching of incoming hardware and software support requests, ensuring they are entered and routed to an appropriate tech.
• Most intriguing Imaging Office Systems moment/client/system: I am inspired by the continual growth of our staff’s innovative and technical skillset. I would say it’s pretty intriguing how so many of our employees have been here for decades.
• Hobbies: Reading
• Family (partner/children/animals): Proud aunt to several nieces and nephews—all of the fun, with none of the responsibility!
• Favorite food: Lasagna
• Favorite vacation Spot: Florida beaches—East Coast and the Gulf
• What would you do with $1 million: Pay off debt, buy a couple of houses for loved ones

Administrative Assistant

Karen Pleming

• Started: 2000, Wichita, KS
• Title: Administrative Assistant
• Imaging Office Systems Location: Wichita, KS
• Explain your job in two sentences: I assist our sales, service and lab departments with anything needed. It’s fantastic to work with such a professionally dedicated team of people!
• Most intriguing Imaging Office Systems moment/client/system: I’m proud to be involved with the ever-changing technology world, working to help our clients manage their sensitive company information.
• Hobbies: Bicycling, Snow Skiing, and Scuba Diving
• Family (partner/children/animals): Richard (husband); Tasha, Chelsea and Whitney (daughters); 5 grandchildren; Bentley (dog)
• Favorite Food: Filet Mignon
• Favorite Vacation Spot: Sailing the Caribbean
• What would you do with $1 million: Travel with my family and friends

Administrative Assistant

Sarah Stroud

Accountant

Lars Hansen

• Started: 2008, Columbia City, IN

Production Lab Supervisor

Ryan Carter

• Imaging Office Systems Location: Wichita, KS

Production Associate

Anna Villalobos

• Imaging Office Systems Location: Wichita, KS

Production Associate

Indonisia Johnson

Account Manager

Shahid Salaam

• Started: September 13,2021, Kansas City, KS
• Imaging Office Systems location: Wichita, KS
• Explain your job in two sentences: Consulting with small, medium and enterprise level companies to offer effective solutions to collect and maintain data securely.
• College (Year graduated): College of San Mateo (1985)
• Hobbies: Antique restoration
• Family (partner/children/animals): Married to Denise. One son, Badarian. Denise has two children (Kayla & Kyle) from a previous marriage
• Favorite Food: Sushi and Mediterranean food
• Favorite Vacation Spot: Camden, Maine
• What would you do with $1 million: Buy property and develop a program to serve the marginalized community.

Business Development Manager

Kevin Scholz

• Started: February 2022
• Imaging Office Systems location: Columbia City
• Explain your job in two sentences: Working with prospects and customers on defining their information management challenges and putting together the right solutions.
• College (Year graduated): Indiana University (Bloomington)
• Hobbies: Sports and bike riding
• Family (partner/children/animals): I have a wife and two college-aged sons
• Favorite Food: Pizza and ice cream
• Favorite Vacation Spot: Siesta Key, FL
• What would you do with $1 million: New house and sports car