7 Ways Digital Transformation Is Positively Changing Government

by | Jan 2, 2020

7 Ways Digital Transformation Helps Governments Improve Services, Streamline Processes, and Build Stronger Communities.

Governments are now embracing digital transformation technologies like cloud storage to help them improve the services and programs they provide local and state constituents. Here’s a look at the benefits of digital transformation for governments and how it enables them to do their jobs better.


1. Digital Transformation Saves Time And Money

Government workers spend so much time in meetings, filling out paperwork, responding to emails, and collecting data. Digital transformation technologies help speed up this kind of office work, which increases the day-to-day efficiency of government workers. Many government agencies are finding opportunities to transform monotonous, manual tasks into computer processes that automate data collection and other workflows in order to maximize evaluation, strategy, and implementation processes.

2. Collaboration Between Government Departs Increases

Digital transformation also helps facilitate collaboration between different government departments. Such systems enable government workers to share resources, budget information, and data for solving problems and serving communities in a variety of ways. A common digital platform also offers fast user adoption and the ability to quickly capture information across departments and regions, analyze it, and act quickly and efficiently in making well-informed decisions.

3. Digital Transformation Increases Security And Protection

Governments are entrusted with highly sensitive data and information, which are routinely targeted by cybersecurity attacks. By adopting digital transformation, governments can make more informed decisions and better defend this sensitive data and detect intrusions with advanced analytics and prevention capabilities.

4. Digital Transformation Enables the Mobilization of Key Procedures and Processes

As government workforce’s work on more projects remotely, procedures and processes are becoming more streamlined and attuned to mobile work. In order to stay efficient at the federal, state, and local levels, various types of cloud-based apps can be used to help collect data on the move—which is extremely useful in serving small communities and low-income populations. In these communities, smartphones are often the only technology that citizens own, and mobile apps can help them stay informed, answer surveys, and efficiently communicate with governing bodies.

5. IoT Technology Can Improve How Public Spaces Work

The Internet of Things (IoT) is a group of innovative technologies that combine to create a digitally connected environment. IoT implementations found in the public include road sensors that track traffic patterns, smart meters to improve water conservation, and surveillance systems that improve street lighting. IoT helps local governments keep citizens safe while ensuring shared environments function well while controlling costs. In order to plan for complex digital transformation initiatives, a work execution platform is used to drive the effective collaboration and transparency needed to develop innovative approaches to governance

6. Cloud-Based Platforms Can Bolster Citizen Engagement and Satisfaction

Common cloud-based digital platforms used for public business include systems for filing tax returns, renewing driver licenses, and applying for pet licenses.

Traditionally, government services have been delivered in person, by individual departments, in different locations, often using paper forms. By replacing paper forms with digital forms, governments can both gather and deliver information and services to citizens wherever they are, which allows workers to focus on more strategic issues.

7. Cloud-Based Data Collection and Analytics Can Help Governments Solve Big Problems Quicker

Data collection and analytics continue to improve various facets of government. From housing and transportation issues to public health initiatives, government agencies are now able to consolidate enormous quantities of data and use sophisticated analytics to learn more about their communities. In addition, social media platforms provide an easy and quick way to source relevant data and facilitate two-way communication with government entities and their citizens.

Is Your Government Agency Bogged Down by Manual Workloads? We Can Help

Everything we do at Imaging Office Systems is focused on developing digital platforms and cloud-based solutions for governments, schools, and industry. We’ll help you save time, improve efficiency, and change the way you serve your community for the better.